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Outcomes Marketing
← All use cases

Business hospitality · Hospitality · Direct channel · Vodcast

Your rooms fill up thanks to the platforms — but your direct bookings are not taking off?

Every night sold through an OTA costs you 15 to 30% in commission. The method to take back control of your image — and your direct channel.

Business hospitality

The global data

15–30%

commission taken by OTAs on every booking

EHL / ZUZU Hospitality

64%

of leisure bookings flow through the platforms — not through the hotel

Skift, 2024

21.8%

cancellation rate on OTA bookings, versus 10.6% on direct bookings

Cloudbeds, 2025

+42%

more direction requests for Google profiles with professional photos

Google

The problem

Your property has a flawless product: location, service, seminar facilities. Yet its online image is limited to phone snapshots posted without method — indistinguishable from a guesthouse. The result: business travelers and event organizers book through OTAs, which capture both the margin and the customer relationship.

The hidden cost is not only the commission: it is the total absence of brand assets. Without proprietary content, you can neither negotiate your rates, nor sell your seminar rooms at the right price, nor build loyalty. And OTA customers cancel twice as often as direct customers — platform dependence undermines even your predictability.

Your job-to-be-done: when a corporate decision-maker looks for accommodation or an event venue in Djibouti, you want to be perceived as the city’s premium reference — so they book direct, at the right price.

The outcomes Marketing strategy

Phase 1 — Visual Diagnostic (week 1). Audit of the ecosystem: Google profile, OTAs, social channels, website. Baseline recording: share of direct bookings, occupancy by segment, event inquiries. The finding, shared with your leadership: the product is 5-star, the image is 2-star — and that perception gap drags down your average rate.

Phase 2 — Cinema production (weeks 2–3). Two shooting days on site, natural light and golden hour:

  • “48 hours in Djibouti” — 90 s institutional film: the business traveler’s arrival, the service, the seminar room, the table. Formats: 16:9 (website, YouTube), 9:16 60 s (Reels/TikTok), 1:1 30 s (LinkedIn).
  • Vodcast “The decision-makers’ table” — 25 min pilot: your General Manager hosts a local economic figure. 4 clips of 60 s, subtitled FR/EN, for LinkedIn.
  • 12 editorial photos for the Google profile, OTA galleries and press.

Phase 3 — Distribution & direct channel (ongoing). Visual overhaul of the Google profile and OTA galleries — profiles with professional photos receive +35% more clicks to the website (Google). Corporate LinkedIn calendar at 3 posts/week, and a systematic call to action toward direct booking with a displayed rate advantage.

Why it shows (and sounds)

  • Panasonic Lumix GH7 + 25mm f/1.7: cinema-grade low-light rendering, with no intrusive lighting in your occupied spaces.
  • DJI Mic 2 in 32-bit float: broadcast voice that cannot clip, even in a busy lobby.
  • Zoom H8 mixer: studio-grade multitrack capture for your interviews and vodcasts.

Mission objectives & measured impact

Indicator Baseline (day 0) Target Measured via
Share of direct bookings to be recorded ×2 minimum within 6 months PMS / booking engine
OTA commission paid to be recorded −30% relative OTA invoicing
Event & seminar quotes / month to be recorded ×3 CRM / front desk
Google profile views & clicks / month to be recorded ×2 Google Business Profile

The baseline is recorded during the Visual Diagnostic. Every grid is filled with your own numbers, tracked monthly — and your results belong to you.

Cinema video production — Vodcast/Podcast — Social Media Management — B2B Strategy