Conversational agents

Your team never sleeps

In Djibouti, your customers message you when you are busy — in the evening, on weekends, while your team is out in the field. Every late reply is a hesitant customer or a prospect turning to a competitor. Conversational agents answer and sell 24/7: they qualify your leads, support your customers and automate your processes, while your team focuses on what requires a human.

What we deliver

Every agent is trained on your business, not on a generic script:

• Customer chatbot (website & WhatsApp): an assistant that welcomes, informs and guides your visitors and contacts on the channels they already use.
• Lead qualification assistant: it asks the right questions, assesses interest and budget, then hands qualified, contextualised leads directly to your sales team.
• Internal agents (support, FAQ, onboarding): it answers recurring questions, relieves support and guides your new customers through your processes.
• Business automations (AI + API): workflows that connect AI to your systems — CRM, payments, inventory — to execute tasks end to end without human intervention.

A serious stack

We build on the best language models (Claude, GPT) and use RAG so your agents answer from your own documents — no hallucinations about your offer. The WhatsApp Business API lets you deploy your agents on the most used channel in the region. CRM integrations connect every conversation to your sales pipeline.

Our method

We start with an audit of your conversations: recurring questions, objections, journeys. Then we design the tone and scenarios, train the agent on your data, deploy it on your channels and continuously monitor its performance to improve it.

We work hand in hand with our content team: your platform is fed by premium content, true to your brand.

Who is it for?

For companies that receive more messages than they can handle: retailers and service providers overwhelmed by WhatsApp requests, sales teams losing time on qualification, companies that want to standardise their support without hiring. If your prospects write to you at night, your agent should answer.

Book a call to discuss your project.